Field crews with compliance built in
Dispatch crews to emergency and planned work, track parts per job, maintain audit history on every record, and invoice municipalities or property managers from completed jobs.
How water utilities & services teams run on Opserly
A typical flow from morning dispatch to close-of-business — mapped to the modules you'll actually use.
- 1
7:00 AM
Emergency dispatch
An after-hours call becomes a priority job on the board; Live Dispatch shows which crew is closest and en route.
- 2
9:30 AM
Crew on site
Technicians check in, pull warehouse parts against the job, and capture notes and photos on mobile.
- 3
12:00 PM
Compliance documentation
Upload inspection forms and signed work orders to the job — encrypted storage with role-based access.
- 4
3:00 PM
Parts & procurement
Low warehouse stock triggers a restock request; approved orders flow to vendor AP and inventory history.
- 5
5:30 PM
Invoice the account
Completed work converts to an invoice with line items from the catalog; cost centers tag spend by department or region.
Why Water Utilities & Services runs on Field Services
Live Dispatch & multi-crew ops
Same-day visibility across crews and territories — who's on site, en route, or overdue for a location ping.
Warehouse & truck inventory
Track valves, meters, and fittings across warehouses and service vehicles with usage on every job.
Cost centers & POs
Tag jobs and AP to cost centers; auto-numbered purchase orders when customers require PO-backed billing.
Audit trails & DialogHub
Tamper-evident change history plus on-record collaboration for supervisors and compliance reviewers.
QuickBooks Online sync
Sync field revenue and vendor bills to QBO for municipal and commercial accounts without duplicate entry.
Ready to run water utilities & services on Opserly?
Start on the Field Services edition — same platform, configured for field dispatch and jobs.