Recurring routes without the spreadsheet chaos

Schedule recurring visits, let customers book online, dispatch techs with Live Dispatch, and invoice service plans from the same job record.

Day of a job

How pest control teams run on Opserly

A typical flow from morning dispatch to close-of-business — mapped to the modules you'll actually use.

1
6:30 AM
Route planning
Coordinators load the week on the dispatch board — recurring accounts, one-offs, and callbacks grouped by territory.
2
9:00 AM
Tech arrives on-site
Check-in from mobile, review treatment history on the customer record, and log products applied from truck inventory.
3
11:00 AM
New lead from public booking
A homeowner requests service online against live availability; accepting the request creates a scheduled job automatically.
4
1:00 PM
Office sees Live Dispatch
Supervisors watch tech locations, reassign a nearby tech to an urgent callback, and SMS the customer an updated ETA.
5
5:00 PM
Service plan billing
Completed visits roll into monthly invoicing; QBO sync keeps recurring revenue out of manual exports.

Features that fit

Calendar views and technician filters keep treatment routes organized across seasons and territories.

Customers request service against live technician availability — accepted requests become jobs.

Product catalog with SKUs and usage tracking ties materials to jobs and inventory counts.

Attach service agreements, photos, and compliance docs to the customer or job — encrypted and access-controlled.

Appointment reminders and on-the-way texts reduce no-shows without a separate comms tool.

Start on the Field Services edition — same platform, configured for field dispatch and jobs.