Recurring PM and break/fix in one system
Schedule preventive maintenance routes, dispatch for emergencies with Live Dispatch, track parts per site, and invoice service contracts from completed jobs.
How facilities & maintenance teams run on Opserly
A typical flow from morning dispatch to close-of-business — mapped to the modules you'll actually use.
- 1
7:00 AM
PM route for the week
Coordinators schedule recurring visits per client site on the dispatch calendar; unassigned break/fix tickets sit in the pool.
- 2
9:00 AM
Tech services a site
Check-in on mobile, log equipment serviced, and pull parts from truck inventory against the work order.
- 3
12:00 PM
Emergency re-dispatch
Live Dispatch shows the nearest available tech; SMS notifies the facility manager of the updated ETA.
- 4
3:00 PM
Contract documentation
Attach PM checklists and signed work orders to the job — available to account managers and clients with permission.
- 5
5:00 PM
Monthly contract billing
Roll up completed visits into contract invoices; QBO sync for multi-site commercial accounts.
Why Facilities & Maintenance runs on Field Services
Job scheduling & dispatch board
Drag-and-drop calendar with technician filters and an unassigned job pool for break/fix.
Live Dispatch
Near real-time map of tech locations for same-day reassignments across client sites.
Warehouse & truck stock
Restock before PM season; usage on jobs decrements inventory with low-stock alerts.
Customer & site records
Full client history — contacts, documents, jobs, and invoices searchable by site or account.
Workflow & approvals
Route discount or quote approvals before work starts on new facilities accounts.
Ready to run facilities & maintenance on Opserly?
Start on the Field Services edition — same platform, configured for field dispatch and jobs.